Why do some people
succeed, while others fail to reach their goals? Here's one business owner's
observations about what successful people do that others don't.
By Gayle E. Santana
I
have been a business owner for about a minute. In fact, that would probably be
quite generous if you compared me to the business moguls out here or anywhere
for that matter. But in spite of that fact, I probably know a lot about
business, more than I realize and much more than you would expect, if you knew
my background. It is my life as a business owner that has finally made sense of
all the data and observations that I have gathered over the years. I spent 20
years of my life working for others, most unknown, some infamous.
Because my jobs were in an executive assistant capacity for the past 20 years
I, like all assistants, get to see the workings of the company almost like a
fly on the wall. We get to see the inner workings of the people we work for. We
get to hear the opposing view from others who work for the company, both those
who are close to the boss and those far removed.
I
don't know about other assistants, but for me it's like watching a horror movie
where you know what's behind the door but the person opening the door has no
idea. And you are in the audience screaming don't do it! But who is going to
listen to you? So you just see and feel certain behaviors and actions and you
file them away like you are gathering data for future analysis. Well I am now
in that future and this is my analysis. Life and business are not all that
different. Some people would like you to think the rules of the game are
different in business, but they really are not. They like to keep the mystery
about it, the smoke and mirrors going. But in my own experience, observation of
others and readings about the lives of countless others, this is what I believe
it takes to be successful in both life and business. It is what I constantly
strive to achieve for myself. And in the style of David Letterman, we'll begin
with number 10!
10.
Letting your gut-instincts keep you safe. This is more than
street-smarts. I believe that gut instinct is not just some strange source but
1- the spiritual essence of us and our connection with the source of life, but
also 2- it is a lifetime of observation and learning from experience. I surely
have experienced life and I have spent my life observing people. I have the
ability to peer into the insides of people. My mother could do it. She would make
these statements about people she barely knew and she'd hit the nail on the
head about their very essence. I too have this ability. The thing is it's not
always something you can verbalize but your gut tells you some things right off
the bat. This is a very useful thing in the business world and I believe we all
have this ability but not everyone taps into it. Being able to read people
doesn't mean that you immediately run or become best friends, it means that you
proceed with caution filing away the info you've got on hand right now. If
there is something queer about a business proposition, keep this up front as
you examine it. You know in your gut when something's right and when
something's not right.
9.
A lifetime of self-examination
- I cannot stress this enough.
We are a work in progress. You will make mistakes, your
attitude will change and you will grow. But if you don't take the time to
examine yourself and your attitudes along the way, you run the risk of becoming
stagnant and brittle. And brittle is a good candidate for crumbling dust.
Examine your relationships with people, your business practices, not just your
finances. In the end, it is your relationship with people that makes you
successful in both life and business. If you find yourself having the same
issues arise, it's time for some self-examination. What are you doing to
contribute to this issue? What can you do to create a change?
8.
Open mindedness to new ways of thinking. How many times have we seen people,
throughout history, hold on to what they believe is the ONLY way to think, to
find the world moving on without them? It was generally thought the automobile
would never catch on; after all, weren't bicycles and trains more than enough?
It doesn't mean you have to change your way of thinking or embrace it, just
examine it, educate yourself about it and recognize that it may be here to
stay.
7.
Open mindedness to new technology--This
relates to number 8 but in a business capacity, it is even more important. A
pencil and paper may be your preferred method of working on finances, but you
had better know a few things about technology or you and your pencil will be
left behind. Sure you can hire others who know, but what you don't know CAN
hurt you. Read! You can learn so much about anything by reading. And if you
were tech savvy you would know the internet is the greatest addition to the
library in regard to learning about everything!
6.
Being streetwise and book-smart
- There is nothing more important than having a reasonable balance of both.
Naivety can cost you and not being educated to the level you need to function
well in your chosen environment can cost you as well. Don't leave your
street-smarts at the door in business environments but temper it with real
knowledge as well.
5.
Education and constant re-education -- I am not talking about college degrees
here. Though they are a great start, you must continue to educate yourself.
Take part in seminars, read everything, surf the net. Even when you think
you've got it, press on.
4.
A willingness to give back
- First, take care of yourself. Put yourself in a position to give back. I've
had the privilege to hear so many people speak about their ideas for new
businesses. The first thing they say is that they want to help people and that
they want to give away what they've got. Andrew Morrison, from Small Business
Camp and believer that questions are more powerful than answers always asks the
question, "Where's the money?" because if you can't support yourself,
if you have to close your doors because you are bankrupt, how can you
realistically help others? Sure there are exceptions to this, but most people
have been able to give back and help others because they helped themselves.
When you've helped yourself, GIVE BACK! I've seen many people become selfish
and bitter in this regard. "I had to do it for myself! Nobody helped
me!" They begin to dole out help in a miserly manner, looking for something
in return including gratitude. They also give with suspicion. They suspect that
those they give to will use it to steal something from them. If you watch
closely, here is where they will begin their descent. If you feel like you got
where you are on your own, look carefully I say, because you did NOT get to
where you are without help. And much of it was given unselfishly and without
restraint. Give generously and from the heart and don't look back! (CAUTION:
DON'T ALLOW YOURSELF TO BE DRAINED DRY BY THOSE WHO LIKE TO PLAY UPON THIS
NOTION EITHER).
3.
Love and caring for yourself -
Here is a simple analogy. When you board a plane you are treated to a
demonstration of what to do in case the oxygen masks drop from above. The first
instruction is to put your mask on first. This is especially important because
if you don't take care of your need first, you will not be able to help others
and that includes your children, your spouse or anyone else. How does this
relate to business? Create the situation that best helps you first. Put
yourself in a position of power or at least close to the ear of power. Do a
great job, first for you. Excel for you. Then assist others, speak up for
others, do for others.
2.
How you treat people
-- I believe in this. I don't think you really have to right to abuse people.
Some people think that certain groups of people are okay to abuse. I am not
speaking from a standpoint of race here either. These people think that it's
okay to abuse "the help" i.e. countless waiters and waitresses,
assistants, maids, children. They also think it's okay to abuse what they deem
"fat people" or people they believe are "ugly". They
believe it's okay to treat "telemarketers" with disrespect when these
are just people doing a job (I'm not talking about rude or abusive
telemarketers either!). I believe that the golden rule is truth that still
stands, because truth will always stand. Do unto others as you would have them
do unto you, or your daughter or son, or spouse, etc. I urge you to read
"How to Win Friends and Influence People", by Dale Carnegie, over and
over again. Study the lives of the charismatic. Success was written in their
everyday dealings with people. Not on a superficial level but on a deeper
connecting level.
1.
Commitment to the journey -
Here is what I believe is the number one key to success for an entrepreneur.
Are you committed? What I am trying to say is that in all of my observations,
and from my own experience, I find that the journey is always the same. It's a
long road of self examination and improvement, skill examination and education.
It's making judgment calls about people, things and situations. You continually
correct the "course" until you are headed in the right direction. To
trust your gut, to keep the faith, to make it through tough times, takes
practice. The question is can you stick it out? Do you quit because the money
is low? Do you quit because you can't find the right people? When do you say
it's over?
Commitment
to the journey. It is the key to success. Because you will always see things
that make you want to run. But you have to put your faith on the table. You
really have to stand against all odds. It takes courage. And when you do this,
you will succeed. As Goethe put it:
Until
one is committed, there is hesitancy, the chance to draw back, always
ineffectiveness concerning all acts of initiative (and creation). There is one
elemental truth, the ignorance of which kills countless ideas and splendid
plans--- that the moment one definitely commits oneself, then Providence moves
all. All sorts of things occur to help one that would never otherwise have
occurred. A whole stream of events issue from the decision, Raising in one's
favor all manner of incidents and meetings and material assistance which no one
could have dreamed would come his or her way.
Whatever
you can do or dream, you can begin it.
Boldness has genius, power and magic in it.
Boldness has genius, power and magic in it.
Begin it now.
1 comments:
Write commentsThank you Gayle E. Santana for posting this great suggestion to be successful in both business and life. I must say that a person should never be satisfied by what he has achieved, he has to be hungry for more.
ReplyBest Regards,
Mark Duin
Motivational Speaker
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